Shop policies

Last updated on August 10, 2016
We pride ourselves in quality products with fast shipping. Our current turn around time is 1-2 weeks but will be glad to work with you if you need it sooner.

We are always adding to our library of designs. If you don’t see what you are looking for, contact us. We may already have it or will be glad to create something for you.

We are constantly restocking and getting in new products. Convo us or keep checking back if your desired item is currently out of stock.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
We currently accept MasterCard, Visa, American Express, and Discover. We also accept PayPal.

Payment is due in full at the time of purchase. No work will begin until full payment has been received.

Shipping
All items weighing less that 1 pound are shipped First Class through the United States Postal Service. Tracking number is provided at no additional cost. Insurance is not included but can be purchased at the buyer’s request.

All items weighing greater than 1 pound are shipped priority mail through the United States Postal Service. Tracking number and $50 insurance is provided at no additional cost.

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First Class shipping usually takes 2-3 days for delivery.
Priority Mail shipping usually takes 2 days with an occasional 3 day.

Please remember that shipping around any holiday can be very unpredictable and Priority Upgrades are recommended to ensure faster delivery times!

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Lost, Damaged, Delayed or Stolen Items from Packages:
We are not responsible for lost, damaged, or shipping delays by USPS or stolen items once they are received by USPS. We take responsibility for making sure that your items go out on time (or as usual, much sooner!). We have absolutely no control over what happens to the package once it is accepted by United States Postal Service. Additional Insurance is available upon request.

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International buyers are responsible for any and all Customs Charges, Taxes & Additional Postal Fees.

Refunds and Exchanges
Although we are certain you will be happy with your purchase, should you find yourself less than satisfied, simply convo or email us (within 48 hours of receipt) with your concerns so we can rectify the situation.

Due to the custom nature of our items, we do not accept returns or exchanges. If we make a mistake, we will absolutely make it right.

Additional policies and FAQs
* We are open to NEW IDEAS!! If you don’t see what you want made here, please feel free to message me. We can work together to create the perfect item!!

* All items are handmade by me, therefore may differ slightly. No 2 items are identical. That’s the beauty of the product! Please allow for slight variances from what is shown in the made to order photos. All items are made to order and can be custom made to fit. Unless specified, I try to make all skirts a little on the long size so they can be easily rolled up to the desired length. Shirt sizes and fit vary by brand. I will size up based on requested sizes in cases of questionable fit. Children sizes vary widely and this is the best option I have found to accommodate most. Feel free to convo me with questions and to add your preferred measurements when ordering.

*Care Instructions: All items are handmade and are best cleaned if hand washed. If you must use the washing machine, only wash on the delicate cycle. Best if laid flat to dry.